Frequently asked questions about our digital business cards
How often can I change the digital business card?
Unlimited! Whether you need to report a change of address, change your position within your company, or have a new phone number, you can also update the branding of your digital business card as often as you like in your own CardStudio.
Is downloading and using the ScanCard app completely free?
Yes, and that will remain the case. When your company subscribes to a ScanCard, you can add your employees to the app. The application is free to download for Android or iOS. Using the ScanCard app is also completely free and very sustainable.
What can I configure from my corporate identity at ScanCard?
At ScanCard, personalization truly means personalization. You can design your digital business card in CardStudio by adding a logo and icons. Of course, you can also change the text color. All you need is creativity. We'll take care of the rest.
My company has multiple locations. Can I create multiple locations?
Of course! Doing business in the broadest sense of the word starts with ScanCard. You can create as many locations as you like in the app.
How can I upgrade my subscription to multiple ScanCards?
Would you like an upgrade? We've thought of that too. You can do this very easily in the CardStudio administration environment. To do this, go to Account → My Subscription.
My employee has lost their personal code for the app. Can I send them a new code?
Don't panic. We've got your back! If you've lost your personal code, you can easily reset it. The employee will then immediately receive a new code via email. You can reset the code via CardStudio or the ScanCard app.
I also want to use the QR codes for other purposes. Can I download a QR code?
That's certainly possible. If you want to use your QR code business card for other purposes, you can download it as a PDF or JPG. Simply download it from the CardStudio environment.
How can I view my invoices?
For a business, there is perhaps nothing as important as… an invoice, of course! At ScanCard, we understand that. You will find the invoices for your subscriptions conveniently grouped together in the CardStudio. Go to Account → Invoices.
My logo has a white background in the app. How can I prevent that?
Want to avoid a white logo background on your sustainable business card? Uploading a PNG file is the best option.
I've lost my login password. Can I set a new one?
We all lose things sometimes. Forgotten the password you use to log in to your ScanCard account? Easily set a new one at account.scancard.nl.
My 30-day free trial has expired. How can I upgrade my subscription?
Of course, you don't want your 30-day trial to end. That always happens just before that important meeting. Want to upgrade your subscription so you can continue using our digital business cards? Log in to your ScanCard account. Follow the steps and you'll be up and running again in no time!
I can't log out of the app. Why is that?
That's right! Once you enter your code, you'll stay logged in. So you only need to complete the process once to have permanent access to your QR code business card.
I'd like to use ScanCard for more than 100 employees in my company. Is that possible?
At ScanCard, we love large teams. Need to provide more than 100 employees with a durable, digital business card? We have the perfect solution for you. Contact us for a customized package.
Can I pay monthly instead of annually?
No, unfortunately, monthly payments aren't possible. With ScanCard, you can only pay for your subscription annually.
Can I also downgrade my subscription?
Upgrade or downgrade? No problem at all with ScanCard. Downgrading your subscription is very simple in the CardStudio environment. To do this, go to Account → My Subscription.
How can I cancel my subscription?
Do you no longer wish to use your digital business card? You can cancel your subscription at any time in the CardStudio management environment. To do this, go to Account → My Subscription.
Calculate your cost savings
Find out how much you can save and what impact you can make with ScanCard. Reduce the costs of paper business cards and directly contribute to a better environment. Enter the number of employees and cards and immediately see how many trees, liters of water and kilos of CO₂ you save. A smart choice for your organization and the planet. Calculate your savings now.
The number of trees that need to be cut down less per year.
The number of liters of water used per year is less.
The number of kilos of CO2 emitted per year is slightly lower.
Thousands of employees already use ScanCard
